Governance & policies

Accountability should be written down

This hub brings together the standards Heart and Hands Relief Foundation publishes for privacy, stewardship, governance, and organizational decision-making. Status labels distinguish what is currently published from policies that still require formal adoption.

Why policies matter

Good intentions are stronger when expectations are documented.

Written policies give board members, staff, volunteers, donors, and the public a common reference point for how important decisions should be handled. They also make it easier to review whether practice matches policy over time.

Policy library

What is published and what is still being built

Privacy & donor data

Published

How the website and foundation intend to collect, use, protect, retain, and share personal information, including donor contact information.

Read privacy policy

Conflict of interest

Draft framework

A public framework for disclosure, recusal, independent review, documentation, and annual conflict disclosures. Formal board adoption is still required.

Review conflict framework

Whistleblower protection

Planned

A process for raising good-faith concerns about suspected misconduct without retaliation, including how reports are received and reviewed.

Document retention & destruction

Planned

Rules for retaining governing records, financial documents, donor records, personnel information, applications, and other organizational records for appropriate periods.

Gift acceptance

Planned

Guidelines for accepting unusual, restricted, non-cash, or complex gifts while protecting donor intent and the charitable mission.

Public accountability

Policies are one part of the transparency picture.

Financial filings, impact reporting, leadership information, and other public records will continue to live on the Transparency page as they become applicable and available.

View transparency hub