Start with a short request
A future intake form will ask only for enough information to understand the situation and determine whether the request fits the foundation's scope.
Request help
A respectful, secure starting point for seeking relief
Heart and Hands Relief Foundation is building a request process centered on dignity, consistency, privacy, and responsible stewardship. The formal application is not open yet.
Current status
The secure assistance application is still being finalized.
We are intentionally not collecting detailed hardship documentation through an ordinary website form or email while eligibility, privacy, security, and review procedures are still being adopted.
What to expect
The future request process is being designed to stay simple.
Applicants should not have to navigate an unnecessarily complicated process just to ask for help.
Complete a secure review
If additional information is needed, applicants will be told what is required and how to provide it through an approved secure process.
Receive a clear response
Applicants should receive a decision, a request for more information, or a referral when another resource is more appropriate.
What you can prepare
Start with the situation, not a stack of paperwork.
When applications open, having these basics available should help make the initial request easier.
- A simple description of the hardship and the specific need
- The approximate amount or type of assistance being requested
- Any deadline that makes the need time-sensitive
- Information about other resources already contacted or available
What not to send yet
Protect your sensitive information.
Until a secure intake process is available, please do not send highly sensitive records through general email or contact forms.
- Do not send Social Security numbers by email.
- Do not email full bank-account, debit-card, or credit-card information.
- Do not send medical records, government IDs, or other sensitive documents unless the foundation has specifically requested them through an approved secure method.
- Only information reasonably necessary to review and administer a request should be collected.
How requests will be reviewed
A request is not a promise of funding.
Final eligibility criteria and funding limits are still being adopted. When the program opens, decisions will depend on the nature of the need, applicable policies, available funding, and the foundation's ability to respond responsibly.
If Heart and Hands cannot provide assistance, the goal is still to communicate respectfully and, where practical, help identify another resource that may be a better fit.
Learn about the relief model →Emergency situations
This foundation is not an emergency-response service.
If you are in immediate danger or facing an urgent medical, safety, housing, or other crisis that cannot wait for a charitable review process, contact the appropriate emergency service or established local crisis resource rather than waiting for a response from the foundation.
Need to reach us now?
General questions are welcome while the program is being finalized.
You can contact the foundation about the upcoming relief program, but please do not send sensitive documents or detailed financial information through ordinary email.