Minimize
Collect only what serves a real purpose.
Avoid gathering sensitive information simply because a form or service makes it possible.
Privacy & donor data
Respecting the information people entrust to us
This page describes the privacy principles and data-handling practices for the Heart and Hands Relief Foundation website. It will be reviewed again before live donation processing or sensitive assistance applications are enabled.
Protect
Keep payment data with specialists.
Sensitive payment credentials should remain inside the selected secure payment provider rather than this website.
Respect
Use donor information for legitimate foundation needs.
Donor contact information should not become a product or an unrelated marketing list.
Information we may collect
- Contact information you choose to provide, such as your name, email address, phone number, mailing address, organization, or message content.
- Donation-related administrative information made available by the selected payment or fundraising provider, such as donation amount, date, campaign, recurring-gift status, donor name, contact details, and provider transaction identifiers.
- Basic website and security information that may be produced by hosting, analytics, or security services, such as browser type, device information, IP address, referring page, and request logs.
Payment information
- Heart and Hands Relief Foundation does not intend to collect or store full payment-card numbers, security codes, or online-banking credentials on this website.
- When online giving launches, sensitive payment entry will be handled by the selected third-party payment or fundraising provider. That provider's privacy and security terms will also apply to information submitted through its payment experience.
How information may be used
- Process and administer donations, recurring gifts, receipts, acknowledgements, refunds, and donor-requested changes.
- Respond to questions, partnership inquiries, requests for information, and other communications you initiate.
- Maintain appropriate accounting, tax, governance, fraud-prevention, and organizational records.
- Send updates or fundraising communications when appropriate, with a practical way to opt out of non-essential messages.
- Protect the website, investigate abuse, troubleshoot technical issues, and improve site performance and usability.
When information may be shared
- With service providers that help operate necessary functions such as payment processing, hosting, email delivery, accounting, security, or donor administration, subject to the services the foundation actually adopts.
- When disclosure is reasonably necessary to comply with law, legal process, tax or reporting obligations, prevent fraud or abuse, or protect the rights and safety of the organization and others.
- The foundation does not intend to sell donor contact information or provide donor lists to third parties for their independent marketing use.
Retention and access
- Information should be retained only as long as reasonably needed for the purpose for which it was collected, legitimate organizational needs, donor-requested services, and applicable legal or recordkeeping requirements.
- Access to donor and contact information should be limited to board members, staff, volunteers, contractors, or service providers who need the information for an authorized purpose.
Security
- The foundation intends to use reasonable administrative, technical, and organizational safeguards appropriate to the information it handles, including secure hosting, encrypted connections, access controls, software updates, and limited handling of sensitive data.
- No website or electronic storage system can guarantee absolute security. The foundation will aim to reduce the amount of sensitive information it holds rather than relying on security controls alone.
Communications
You should be able to control non-essential messages.
When email updates or fundraising communications are introduced, recipients should have a practical way to unsubscribe. Administrative messages connected to a donation, inquiry, or other requested service may still be sent when needed to complete that interaction.
Questions or corrections
Ask us about information you provided.
If you have a privacy question, want to correct contact information you previously provided, or want to discuss communication preferences, contact the foundation.
Contact the foundation →Pre-launch review
This policy must evolve with the actual systems we deploy.
Before online donations, analytics, newsletters, assistance applications, or additional third-party services are activated, this page should be reviewed against the real data flows and service-provider terms. Legal requirements can also vary by jurisdiction and organizational activity.